Reed Business Information Ranks Toyota Highest in Quality and Value
Independent Research Names Toyota #1 For Fourth Consecutive Year
Toyota Industrial Equipment, a division of Toyota Canada Inc. (TCI), has announced that Toyota lift trucks have been named number one in quality and value for the fourth consecutive year in an independent survey conducted by Reed Business Information.
The annual survey was conducted on behalf of Modern Materials Handling magazine to better understand the current state, trends and practices in manufacturing, warehousing and distribution environments.
Responses were collected from 605 industry decision makers involved in the purchasing of material handling equipment, products, technologies and services. Respondents represented companies from a wide range of industries, including wholesale trade, electronic equipment, food and beverages, retail trade and fabricated metals.
"As indicated by the survey, product quality, performance and value are the most important characteristics evaluated by the respondents-areas we focus on mastering and consider a cornerstone of Toyota," said Rob Reinders, Director, Toyota Canada Inc., Industrial Equipment Division. "This annual survey provides valuable feedback to help us provide high-quality, durable and reliable products that increase productivity and profitability for our customers."
About Toyota Canada Industrial Equipment
Established in 1970, Toyota Canada Inc., headquartered in Toronto, Ontario, is ISO 14001 certified and is the only major lift truck supplier to have an office in Canada dedicated to supporting the Canadian market. Toyota Canada Industrial Equipment offers an extensive line of cushion tire and pneumatic tire internal combustion and electric forklifts with lifting capacities of up to 8,165 kg (18,000 lbs). Built on a reputation for excellence in quality, reliability and durability, Toyota is the best-selling brand of lift trucks in the world. For parts needs, a Canadian Parts Distribution Centre located in Scarborough, Ontario, houses an extensive inventory with a 96 per cent first time fill rate.
Toyota’s commitment to customer service extends nationwide. Thirty-two authorized Toyota Industrial Equipment Dealer facilities located throughout Canada offer comprehensive customer support including one-stop shopping for lift trucks, genuine Toyota parts and Toyota University accredited service technicians.
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